FAQ's

How much are your cookies?

Prices vary to each order depending on the detail and level of custom artistry involved with each unique set of cookies that are handcrafted and designed specifically for you. 

Full-size (3”-4”) cookies start at $50/dozen. 
Character/licensed cookies start at $60/dozen.
Mini cookies (1”-2”) start at $25/dozen (2 doz. minimum).

 

Is there a minimum per order? 

Yes, there is a: 

- 1 dozen full-size minimum or

- 2 dozen mini minimum per order 

How far in advance should I place an order?

The more notice the better! It is never too early to book your next event. I am typically booked out about 8-10 weeks at a time (sometimes more!). 

 My calendar is now currently open through June 2021 for custom cookie orders.

 

How do I place an order?

To inquire on a custom cookie order of your own, please click on the Custom Cookie Inquiry tab. There you will see a contact form you can fill out with some basic information that I'll need to give you an appropriate quote for your order. Please allow up to 5 business days for a response. 

 

Do you require a retainer fee?

Yes, a 50% non-refundable retainer fee is required to hold a spot on my calendar. Your order is NOT confirmed until the retainer fee has been paid. The remaining balance on your order can be paid when you pickup your cookies. If the order date is within 2 weeks, full payment is required.

 

What flavor are your cookies?

My signature cookie flavor is a soft, delicious vanilla bean almond sugar cookie topped with vanilla almond royal icing.

 

Do you offer any other flavors?

Yes! Want to get even more creative with your custom cookies? You can now choose from these different flavors:

  • Chocolate 
  • Chocolate Chip
  • Birthday Cake Confetti
  • Oreo
  • Creamsicle
  • Strawberry
  • Snickerdoodle
  • Lemon
  • S'more

*extra fee will apply, please include your interest of a flavored dough in your custom cookie order inquiry.

 

How do your cookies come packaged?

To ensure the absolute most freshness, all cookies are individually bagged, heat sealed and come packaged all together in a kraft paper basket. Cookies can also be individually tied with a bow for an additional $5/dozen. If you would like to add ribbon or other tag and gift wrapping options, please include these details when first placing your order.

 

Are your cookies nut free?

-NO- My signature cookie dough has almond extract in it and we are not a nut free home. I do offer different cookie dough flavors that are nut free, but my kitchen and utensils are still not. My cookies also contain: DAIRY & WHEAT.

Do you offer Gluten Free cookies?
Yes, I do! If you'd like your sugar cookies to be gluten free please let me know at the time of booking.

Can you put photo's on cookies? 
Yes, I can! Check out this page for more info on ordering and pricing here.

Where are you located? Do you deliver?

I am a home-based baker operating out of my house in Grand Blanc, MI. All orders are currently porch pickup only at my home at a predetermined time (to be arranged the week of your order).

No, I do not offer delivery.

 

Can you ship your cookies?

Katie The Cookie Lady operates under the Michigan Cottage Food Laws. Cookies are made in a home kitchen that has not been inspected by the Michigan Department of Agriculture & Rural Development. Therefore, I am not permitted to ship my cookies. So sorry!

 

What forms of payment do you accept?

  • PayPal
  • Venmo
  • CashApp
  • ApplePay
  • Cash
  • Credit/Debit
  • sorry, no checks