FAQ's

How much are your cookies?

Prices vary to each order depending on the detail and level of custom artistry involved with each unique set of cookies that are handcrafted and designed specifically for you. 

Full-size (3”-5”) cookies start at $50/dozen. 
Character/licensed/logo inspired cookies start at $60/dozen.
Mini cookies (1”-2”) start at $25/dozen (2 doz. minimum).
*character inspired designs are not available on mini cookies*

For example, details such as airbrushing, stenciling, florals, metallic, etc. can add to the price per dozen. 

 How do I place an order?

To inquire on a custom cookie order of your own, please click on the Custom Cookie Inquiry tab. There you will see a contact form you can fill out with some basic information that I'll need to give you an appropriate quote for your order. Please allow up to 2-3 business days for a response.

 Is there a minimum per order? 

Yes, there is a: 

- 1 dozen full-size cookie minimum or

- 2 dozen mini cookie minimum per order 

How far in advance should I place an order?

The more notice the better! It is never too early to book your next event. I am typically booked out about 6-10 weeks at a time. I am currently booked through the end of July, my calendar for August - October is open for bookings. 

 

 Do you require a retainer fee?

Yes, a 50% non-refundable retainer fee is required to hold a spot on my calendar. Your order is NOT confirmed until the retainer fee has been paid. An invoice will be sent to your email address and you will have 48 hours to complete the requested invoice. After 48 hours a reminder will be sent to pay your 50% retainer fee. After 72 hours you will be notified that because of the unpaid invoice you have forfeited your date/spot and it will go to the next inquring customer.

The remaining balance on your order will need to be paid 1 week before you pickup your cookies. If the order date is within 2 weeks, full payment is required. You may cancel your order at anytime but the 50% retainer fee will not be refunded at any time for any reason. 

 

What flavor are your cookies?

My signature sugar cookie flavor is a soft, delicious vanilla bean almond sugar cookie topped with vanilla almond royal icing. My cookies are not nut or gluten free. I do not offer nut or gluten free or vegan cookies at this time.

 

Do you offer any other flavors?

Yes! Want to get even more creative with your custom cookies? You can choose from these different flavors:

  • Chocolate 
  • Chocolate Chip
  • Birthday Cake Confetti
  • Oreo
  • Red Velvet
  • Creamsicle
  • Strawberry
  • Snickerdoodle
  • Lemon
  • S'more

*please include your interest of a flavored dough in your custom cookie order inquiry.
 

How do your cookies come packaged?

To ensure the absolute most freshness, all cookies come individually bagged, heat sealed and will come packaged all together in a box or basket. Cookies can also be individually tied with a bow for an additional $5/dozen. If you would like to add ribbon or other tag and gift wrapping options, please include these details when first placing your order.

 

Are your cookies nut free?

-NO- My signature cookie dough has almond extract in it and we are not a nut free home. I do offer different cookie dough flavors that are nut free, but STILL my kitchen and most of my equipment are NOT.

My cookies also contain: EGG, DAIRY, NUT & WHEAT.

Do you offer Gluten Free cookies?

No. Because my home and kitchen are not gluten free, the risk of cross contamination is too high-risk.

Can you put photo's on cookies? 
Yes, I can! Check out the Polaroid Photo Cookies page for more info on ordering and pricing.

Where are you located? Do you deliver?

I am a certified MSU MI Cottage Food Law baker operating out of my home in Grand Blanc, MI where I have my very own cookie kitchen and cookie room located in our basement and separate from the rest of our home. All orders are currently porch pickup only at my home at a predetermined time (to be arranged the week before your pickup, after final payment has been received).

No, I do not offer delivery.

 

Can you ship your cookies?

Katie The Cookie Lady operates under the Michigan Cottage Food Laws. My cookies are made in a kitchen that has not been inspected by the Michigan Department of Agriculture & Rural Development. Therefore, I am not permitted to ship my cookies. So sorry!

 

What forms of payment do you accept?

  • PayPal
  • Venmo
  • CashApp
  • ApplePay
  • Cash
  • Credit/Debit
  • sorry, no checks